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Senior Research Consultant - From global tech clients to local innovative e-comm

Job description

Our client is a boutique research agency that punches above its weight, delivering high-quality research and insights. Their projects span domestic and international markets, providing ambitious researchers the autonomy and exposure needed to advance their careers rapidly. You’ll enjoy a fantastic variety of clients, from top-tier global tech to local e-commerce startups, addressing complex challenges and providing insights that drive success worldwide.
  
As a business, they have three central areas of expertise, and they are renowned for their integrated research approach, blending multiple methodologies to deliver comprehensive insights.
  • Consumer Research: Utilizing diverse quantitative and qualitative tools to provide deep insights into consumer behaviour and preferences.
  • Customer Experience (CX) & User Experience (UX): Implementing human-centered research and design strategies to enhance client customer journeys.
  • Insights Communities: Offering a comprehensive online community platform using cutting-edge technology to keep clients connected with their audiences.
The opportunity:
  
The Senior Research Consultant will play a pivotal role within a small, agile team, leading projects and mentoring junior researchers. The role involves managing the entire research process, from study design to client delivery, across various international clients and projects. Key responsibilities include:
  
  • Designing research instruments (questionnaires, discussion guides) and overseeing global fieldwork.
  • Conducting both quantitative and qualitative analysis to deliver actionable insights for global tech and e-commerce clients.
  • Creating compelling narratives for client reports and presentations tailored to international audiences.
  • Managing continuous online insight communities for brands with a global presence, including client relationships and account management.
  • Assisting in business development activities, such as preparing pitch decks and proposals for international opportunities.
  • Mentoring junior researchers to help develop their skills and grow within the agency.
Project Mix:
  • Both domestic and international research
  • 20% Brand Tracking
  • 80% Ad Hoc (e.g., Brand Positioning, Communications Evaluation, Concept Testing, Pricing Research, Choice Modelling, Segmentation, Usage & Attitude Studies, CX & UX Research)
  • 80% Quant, 20% Qual.
So what about you?
  • 3-4+ years of experience in market research within an agency environment.
  • Strong quantitative research skills, with proficiency in Q or SPSS (qualitative skills are an advantage).
  • Experience in account management, client liaison, and delivering insightful research reports.
  • A proactive, problem-solving attitude with a high level of initiative.
  • A curious mindset and eagerness to learn new skills and embrace innovative research methods.
  • A collaborative approach and the ability to work effectively in a dynamic, small business setting.
In return, you’ll enjoy a competitive salary, flexible working (2-3 days from home), creative, vibrant offices, five weeks annual leave, a dedicated training budget, and access to exceptional training and career development.
  
To apply, please send your CV to Rowan Haylett at  rhaylett@resourcesgroup.com or call Rowan on 0449 880 582 to learn more.

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.