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Market Research Consultant - CX + Financial Services

Job description

From understanding different generations' attitudes towards investment to driving gender equality within the financial services sector—no two briefs at this agency are alike.
  
Independently owned with an international presence, they offer the benefits of a boutique firm combined with the exposure and tools of a global brand. At this agency, your voice matters, and your growth and professional development are prioritised. Your efforts directly contribute to shared success. Plus, with benefits like international secondments, flexible working, tailored L&D programs, and energiser days, they’ve created a culture that supports doing your best work—and being rewarded for it.
  
The agency: Global Market Research Consultant – Financial Services
  
Our client is a global market research consultancy with a reputation for combining research rigour with strategic insights to help their clients navigate growth and transformational change.
  
Their roots are in financial services, where they’re trusted for their deep understanding of banking, superannuation, financial planning, insurance, and investment portfolios. Known as trusted advisors, they bridge the gap between businesses and their customers, driven by a passion for data and actionable insights.
  
Their expertise spans four capability pillars: Market Intelligence, Business Intelligence, Customer Intelligence & Customer Engagement feeding into – brand strategy, CX, innovation, new product development, stakeholder engagement.
  
As a Research Consultant, you’ll:
  
  • Manage projects: Be client-facing, involved in research design, supporting proposal writing, insight generation, analysis, reporting, and presenting.
  • Analyse and generate insights: Design questionnaires and conduct data analysis (SPSS/Q).
  • Collaborate strategically: Work closely with senior mentors to transform insights into powerful recommendations.
  • Contribute creatively: Bring fresh perspectives to a team that values bold ideas. Go beyond traditional reporting by producing social media content, videos, podcasts, and presenting regularly at conferences.
 The Ideal Candidate Will Have:
  • 2+ years’ experience in market research or insights.
  • Strong experience in delivering quantitative research projects end to end.
  • The ability to think strategically and craft compelling insight stories.
  • An interest in financial services insights.
To apply, please contact Emily Moser at Resources Group emoser@resourcesgroup.com or call me on +61 449 172 882

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.