These don’t pop up very often! A senior operations role to support the seamless execution of qualitative insights projects at an award-winning strategic insights consultancy.
  
This newly created position affords plenty of blue sky for creativity, allowing you to shape the role by establishing processes and systems to ensure operational excellence within the qualitative practice.
  
Working closely with the Head of Qualitative Consulting, you will find plenty of growth in this scaling, national qualitative department within a fully integrated, multi-disciplinary agency—quant, qual, analytics, brand, and consulting.
  
  
Key responsibilities:

• Lead internal project kick-offs, align teams, allocate resource and set projects up for success
• Plan and manage fieldwork logistics
• Manage relationships and contracts with fieldwork suppliers
• Oversee privacy and data security policies and requirements.
• Manage ISO certifications and ongoing compliance including training, documents and audits
• Instil a best practice mentality, coaching teams in processes and systems

What are we looking for?
  
A champion of process! You thrive on operational efficiencies and enjoy implementing clear, well-communicated systems.
  
A strong collaborator who understands business mechanics and can solve problems to achieve the best outcomes for clients and teams.
  
You should have 8+ experience in the market research industry, with a thorough understanding of the full qualitative research cycle and the processes, accreditations, and data security requirements that underpin it.
  
What you’ll love?
  
Purpose-driven and proudly B-Corp certified, this super successful consultancy is committed to making a positive impact on the community, the planet, and their people. You’ll work on the best client briefs, surrounded by a team that thrives on collaboration and growth. Formal learning programs, a vibrant feedback culture, and best-in-class benefits ensure you’re supported every step of the way.
  
Not to mention…

• Market-leading salary and bonuses.
• Up to 26 weeks paid parental leave.
• Up to 25 days holiday.
• Hybrid working arrangements that are here to stay.
• Comprehensive annual learning and development programs.
• Promotions based purely on merit - no red tape here!
• Vibrant, buzzy office

  
Please send your CV to glewis@resourcesgroup.com or call Gemma on +61 (0) 452417265 for a confidential discussion about this role and related opportunities.

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.