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Account Director

Job description

We’re looking for a special kind of researcher—someone who loves solving complex problems that result in real-world change for social & commercial clients.  

This award-winning WORK180 Social and Market Research agency aims to uncover what truly matters to people and help governments/brands connect better.

Specialists in understanding this have a human approach to data – blending qualitative & quantitative research with cultural trends, BSCI, and tech, they get under the skins of Australians.

Their insights shape policies, inspire communications, inform design, and illuminate social issues, resulting in insights with social influence and commercial impact.

All projects are brief-led and customised to address a variety of real-world problems, including water safety, disability services, education, sustainability, domestic violence, financial services, transport, and mental health.

As an Account Director, you’ll collaborate with seniors and juniors, managing ad hoc and tracking, qual & quant, social, commercial, and government projects from inception through delivery and presentation.

This role offers the perfect blend of autonomy, creativity, and strategic thinking as you continue to grow your insights craft and stretch your quantitative and qualitative consulting skills while positively impacting the world and the lives of Australians.
  
Key Responsibilities:
  • Solving meaty & strategic social & commercial problems
  • Distilling briefs, deeply understanding key problems
  • Deepening client relationships
  • Writing and winning proposals
  • Designing customised quant & qualitative research
  • Interrogating data (SPSS/Q)
  • Facilitating qual in-depths, groups, and workshop
  • Insight generation and storytelling
  • Delivering engaging presentations that inspire
  • Mentoring and guiding juniors, fostering a culture of collaboration
We’d love to hear from you if you have 5+ years of commercial or social research agency experience, are passionate about qualitative & quantitative research, and want to give back.
  
This isn’t just a job—it’s an opportunity to be part of something meaningful, to make a lasting difference, and to grow both professionally and personally.
  
Interested? I’d love to chat. Please contact Emily Moser at Resources Group emoser@resourcesgroup.com or call me at +61 449 172 882 for any additional information.

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.